Privacy Policy

This policy describes how EduConnectIn and, its other group companies (collectively described as “EduConnectIn”, “we”, “us” or “our”) and its third party marketing and advertising partners collect, use, process and share information about you.

This Privacy Policy applies to all of our services including website, whether used through any modes like mobile devices, PCs or on any other platforms. It also applies to our Marketing and Advertising activities on all platforms and other services that we may provide to you from time to time. In this Privacy Policy we refer to our websites, marketing and advertising activities and other services collectively called as our "Services".

By accessing our website, or interacting with our websites or other Services, you agree to the collection and use of your information in accordance with this Privacy Policy, including consenting to EduConnectIn and our advertising partners’ use of your data for targeted advertising purposes as described in the Marketing and Advertising sections of this Privacy Policy. Those sections also explain, how you can withhold or withdraw your consent to the use of your data for targeted advertising purposes. If you have any other concerns about providing information to us or it being used as described in this Privacy Policy, you should not use our Services. You should immediately stop access/use of our services.

This Privacy Policy was last updated on 1st October 2018.

By downloading, accessing and/or using our other Services, you consent to the collection of information about you, by us. Most of this data comes directly from you or your device, such as device related information and your activity on our website related information. We use this data to provide our Services to you, including for the purposes of optimisation and improvement of your experience, preventing fraud, customising offers and verifying purchases. We may also use it for the other purposes set out in this Privacy Policy, including for Marketing and Advertising purposes. In case, our services are primarily targeted towards kids, we will not collect any personal data which can identify you or your location in any manner whatsoever. We will keep the information anonymous and collect only generic information about usage of our services, unless it is consented by parent.

Most of the information that we collect about you, comes directly from you when you interact with our websites, advertising or other Services. Broadly the information we collect about you, relates to the type of device you are using, how you use our services and purchases made, if any, and may include information that you submit when creating an account with us or which you allow us to access when you connect to your social network accounts through our Services. We may also collect information from advertising platforms and partners and other third parties such as information about purchases and interests.

In more detail, depending on which of our Services you interact with, we may collect and process the following types of information:

• details about how you use and interact with us, advertising and other Services (for example, information about how and when you visit our website(s), what device you use to access our services or details regarding profile visits, as further set out in EduConnectIn Profile socially);
• information that you provide us with when you fill in forms, answer questions or complete surveys when using any of our Services, when you create an account with us or if you invite your friends to use our Services;
• the content of messages sent using our chat and messaging systems;
• if you contact us, for instance through our EduConnectIn Customer Care service channels, or respond to messages and communications that we send to you, we may keep a record of that correspondence;
• your interactions with us on our social media channels;
• information we collect via cookies and other similar technologies, as explained further below;
• information as further set out in this Privacy Policy, including EduConnectIn Profile and socially, Marketing, and Advertising;
• information we collect about you from our other group companies or other third party companies who have obtained your consent or have another legal right to share such information with us (including publishing partners, platforms, advertising platforms and partners and data aggregators who have obtained). This may include attributes about you and your interests, as well as other services you use, demographic and general location information. We will use this information as described in this Privacy Policy and subject to any limitations in the privacy policy of the company that collected the information from you.

If you choose not to create a EduConnectIn Profile (EduConnectIn Profile) by connecting your social media account, the information that we collect when you interact, will be anonymous, but we will collect device level identifiers and other information associated with those identifiers including:

• the type of device(s) you are using to access our Services, identifiers such as IP address, device identifiers, ad identifiers, a EduConnectIn-specific ID, and the country or region that you are in; and
• how you interact with our websites or other Services (such as session time and duration, number of interactions at each level and purchases made).

In some instances, when you make purchases on or through our website(s), we may collect certain payment information from you on behalf of our payment service providers, but this information is temporarily cached in a way that is unreadable by EduConnectIn. We do not collect or retain credit card information. Our payment service providers will provide us with information about your purchases so that we know if a purchase has been successful.

When you purchase items via our mobile apps (such as those you can purchase in the App Store, on Facebook or on Google Play) we do not collect or store any payment information from you.

We may from time to time ask you for your consent to collect other information from you or your device. For instance, we may invite you to allow us to access your contacts to enable us to invite them. If we do this or something similar, we will tell you what information we would like to collect, why we need it and what we’ll use it for.

We, our suppliers and group companies, may use this information:

• to enable us to provide our Services to you, to ensure that any purchases you make are verified on our servers and activated, and to provide you with support if you need it;
• to enable us to optimise our services for you and for the device that you are using, as well as to deliver customised in events, offers and promotions;
• For the other purposes as set out in this Privacy Policy, including for Marketing and Advertising purposes; and
• to enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our terms of service or where necessary to defend, exercise or establish our legal rights including our rights under our Terms of Service (https://SanskritiGifts.com).

We may also share your information with third party publishers who develop and provide Services to you on our behalf.

We also analyse and use the information that we collect on an anonymised or aggregated basis for product development, to analyse the performance of our services, to troubleshoot and to improve and optimise the services to ensure the best experience for our customers as a whole.

A more detailed description of some of the ways that we use your information is set out below and in the other sections of this Privacy Policy.

Providing and optimising our Services

We use your information to enable us to provide our websites, advertising and other Services to you and to optimise all of them so that we can make them the best they can be for you and all our customers. This will include use and analysis of aggregated data to make sure that our websites work properly on all devices and are as enjoyable as they can be for all our customers.

Chat

Some of our Services include chat functionality. Users of our chat service(s) can send messages to other customers, to EduConnectIn customer services or publicly on our forums. Your messages may be used and stored by us: (a) to convey your messages; and (b) to enable you and your recipients to view your message history. We reserve the right to review the content of your messages, including by using automatic filters, to ensure that you are complying with our terms of service and we also reserve the right to prevent your use of our chat service(s) or to block the sending of any message for any reason. We will not use the content of your chat messages for any other purpose.

Customer Services

We use your information, including data that you provide directly to us in communications, to provide you with support through our customer service channels when you need it. We may also use it to contact you, for example as part of customer service or to send you updates about our Services. Finally, we will use your data to manage your account and relationship with us and improve your experience when you use our Services.

Analytics and Research

We use analytics tools, which may include third party analytics tools, to collect information about how you use our Services. Those tools may use cookies or other similar tracking technologies. We may use your data to carry out research, surveys or to engage directly with you, for example by sending you communications (including by email), for these purposes. We may also create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services, or to test out new features and content.

Social and Community

We have a number of social and community channels which we use to communicate with our customers. If you choose to interact with those channels, we will receive your information and use it in connection with those channels, including to engage with you, and we may also republish your posts to those channels.

Cheating, Crime and Fraud prevention

We may use personal data that we hold to prevent cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other government organisations involved in crime and fraud prevention. We may use your data as required or permitted by any applicable law.

Visiting our websites

When you visit our other websites and forums operated by us (“Websites”), we collect information about you, such as details about how you use and interact with such Websites. We may use the information we collect about you for a number of purposes, including for operating and optimising the Websites, in connection with our advertising purposes, and for research or analysis.

The information we collect and process about you when you visit our Websites includes:

• information that you provide us with when you fill in forms or create posts on our Websites, or when you create an account with us;
• details of your use of the Websites and the resources that you access (for example, information about how and when you use the Websites, or what device you use to access the Websites);
• if you contact us or respond to messages and communications that we or other users of the Websites send to you, we may keep a record of that correspondence;
• your interactions with us on our social media channels; and
• information we collect via cookies (which are small text files placed on your device), and. Cookies allow us to collect data, such as your device's model, operating system and screen size and other information about how you use our Services. For more information, see Ad identifiers, cookies and similar technologies below.

We, our suppliers and group companies, may use this information:

• as necessary in order to provide the Websites and related services to you;
• for the purposes of contacting you, for example as part of customer service or to send you updates about the Websites;
• for the purposes of managing your account and relationship with us and improving your experience when you use the Websites;
• for the purposes of research, surveying, and engaging with you, for example by sending you communications (including by email) for these purposes;
• for the purposes of marketing and promotion of EduConnectIn’s products, for example sending you communications (including by email) for these purposes on our, or a third party's behalf. For example, we might send you information about merchandise relating to our services;
• to create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with the Websites;
• for the purposes of preventing cheating, crime or fraud. We may also need to pass your information to fraud prevention agencies and other organisations involved in crime and fraud prevention; or
• as otherwise expressly set out in this Privacy Policy or as required by law.

When using online forums such as EduConnectIn Care, please be aware that in addition to your user name, any questions, answers, comments or submissions that you post will be publicly available and any data you provide can be read and/or used by other users. You should therefore only share content that you are comfortable sharing publicly.

EduConnectIn Profile

You can choose to add information to your EduConnectIn Profile, or to connect our Services to your account with a third party network. If you do this, then your personal information will be visible to other customers and we’ll also use it for the other purposes set out in this Privacy Policy, including for Marketing and Advertising. We assume that When you use our services, we will give you a randomly generated unique identifier which we will associate with a EduConnectIn account known as a "EduConnectIn Profile". Your EduConnectIn Profile will not be personally identifiable unless you choose to add your personal information to it, such as your name, email address or other information.

Your EduConnectIn Profile and the information it contains will be visible to other users of our Services. If you choose to add personal information to your EduConnectIn Profile it will be visible to your friends and other customers anywhere in the world.

If you choose to view another individual's EduConnectIn Profile, that individual and other users of our Services will know that you have visited them because some of your social information and a link to your EduConnectIn Profile will be displayed on that individual's EduConnectIn Profile.

Information we receive from Facebook

If you log in to your EduConnectIn Profile using your Facebook account details, we will receive some of your Facebook account information. Exactly what information we receive, will depend on your settings in your Facebook account, but typically we will receive your basic public profile information such as your username, email address, age range, gender, chosen language, country, friends list and any other public information.

We will also collect the email account associated with your Facebook account and the name of your Facebook friends that are already using our services. You can choose not to allow us to access your email address in the Facebook dialog box the first time at which you associate your Facebook account with your EduConnectIn Profile. If you provide us with your email address we may from time to time use that email address to send you marketing emails about our other Services. You can opt out of this at any time - see Opting-out of direct marketing from EduConnectIn below.

Logging in with Facebook will not allow us to post anything to your page without your permission and we will not receive any information about your Facebook friends who do not user our services. If you do not wish your Facebook friends to be able to see you and your services with us, you can prevent this by disconnecting from Facebook and updating your permissions from within your Facebook settings.

We would recommend that you read Facebook’s Privacy Policy and review your privacy settings from time to time to make sure that you understand fully how your Facebook data is shared.

Information we receive from Google

If you log in to your EduConnectIn Profile using your Google account details, we will receive some of your Google account information. Exactly what information we receive will depend on your settings in your Google account, but typically we will receive your basic public profile information such as your name, email address and profile picture.

You can revoke future access to your information at any time by following google support. We would recommend that you read Google’s Privacy Policy and review your privacy settings from time to time to make sure that you understand fully how your Google data is shared.

Marketing

Unless you opt out, we and our third party partners use information collected about you to send you marketing communications about other EduConnectIn related Services based on your interests. For example, we may send emails, serve ads within our Services or place ads on third party websites, apps and Internet-connected devices.

We may use the information that we hold about you to promote EduConnectIn’s own Services in a number of ways. This might include:

• advertising within third party websites, apps and Internet-connect devices;
• showing you promotions for other EduConnectIn services; or
• sending you marketing materials by email.

Marketing partners

When we market our services in media published by other companies, we use various third party marketing partners to assist us on our behalf, and we may share information which we have collected about you with such third parties for these purposes.

Our marketing partners may help us to serve ads to you by combining this information with data which they have collected about you elsewhere. They collect this information when you use their services or the websites and services of third parties. Our partners use this information to make assumptions about the kinds of advertising you would prefer to see. If they determine that you would be interested to see an advert for EduConnectIn’s Services, they will serve you with a EduConnectIn ad while you are using other websites and services.

By accepting this Privacy Policy and downloading or continuing to use our services, and unless you opt out of interest-based advertising, you consent to our marketing partners collecting and using information about you to improve advertising.

Opting-out of direct marketing from EduConnectIn

You can exercise choices over the direct marketing we send you in the following ways:

• you can withhold your consent for us to send you direct marketing emails by opting out when we collect your email address or by electing not to share your email address with us when you first create an account;
• you can remove yourself from receiving email marketing from us at any time by simply clicking the unsubscribe link in any direct marketing email we send to you

You should note that if you opt out of receiving interest based or targeted advertising, you will still see advertising and you may see advertising for EduConnectIn products, but that advertising will not be targeted using your information.

Advertising

Our services may include advertising for third party products and services. By accepting this Privacy Policy and downloading or continuing to use our Services, and unless you opt out of interest-based advertising as explained in this section, you consent to us and our advertising partners collecting and using information about you to improve advertising, targeting and measurement systems so that we can show you relevant third party ads.

We use information that we hold about you to better target ads for third party goods and services to people that might be most interested in them. These ads may be shown to you within our Services.

What information is used for advertising?

We use ad identifiers and other information that we collect about you as described in this Privacy Policy to try to make sure you only see ads in our services that might be of interest to you. This includes information such as:

• ad identifiers and other information collected from your device;
• the service you use and information about how you interact with our Services;
• your age, country and region, and gender (except in case of services which are targeted towards Children of prescribed age; and
• other demographic and interests based information that we might acquire from our third party marketing partners or other third parties who have obtained your consent or have another legal right to share that information with us.

Advertising partners

When you use our Services, non-personal identifiers and other information from your device is collected and shared with advertising partners to enable the technical delivery of ads to your device.

Our advertising partners may combine this information with information which they have collected about you when you use their services (or the websites or services of third parties) in order to serve you more relevant ads in our services or to improve the accuracy of their targeting and measurement systems.

You consent to the collection and use of your data for targeting advertising purposes by our advertising partners as set out in this. You can refuse or withdraw your consent to such use at any time as prescribed in this policy.

Opting-out of interest-based advertising

You can choose to prevent your device's ad identifier being used for interest-based advertising by updating the settings on your device.

Please note that if you opt out of interest based advertising, you will still be able to use our services and you may still see advertising in our services but those ads will not be targeted using information that we hold about you. However, they may still be delivered based on contextual criteria such as the services that ad is to be displayed in, or the region in which your device is located.

Ad identifiers, cookies and similar technologies

To provide our services, Websites and interest-based advertising, we use ad identifiers, cookies and similar technologies. This section describes our use of these technologies and how you can manage your preferences.

Ad identifiers, cookies and similar technologies are used by us to provide our Services to you and in order to collect data from your device.

How do ad identifiers, cookies and similar technologies work?

Ad identifiers are non-permanent, non-personal identifiers such as the Android advertising ID and/or Apple's ID for advertising (the ‘IDFA’), which are uniquely associated with your device. Similar technologies include tracking pixels within ads. These technologies allow companies (including marketers and advertisers) to recognise your device when you use websites and applications.

Cookies are small text files that are stored by your browser on your desktop computer or mobile device. You can withdraw your consent to cookies by updating the settings within your browser.

How to adjust your preferences for interest-based advertising

You can choose to prevent your device's ad identifier being used for interest-based advertising, or you can reset your device's ad identifier, by changing the settings of your device. Settings vary from device to device but you will usually find the ad identifier settings under "privacy" or "ads" in your device's settings.

If you live in the USA, Europe or Canada, you can also opt-out from the collection of your information by some or all of our advertising partners who participate in the Digital Advertising Alliance by visiting http://www.aboutads.info/choices/ (for US users), http://www.youronlinechoices.com/ (for European users) or http://youradchoices.ca/choices (for Canadian users). You can also click on the AdChoices logo within an advertisement (where available).

If you choose to adjust your preferences in order to prevent these technologies, you may find that you cannot enjoy the full use of our Services.

Please note that adjusting your preferences as described in this section does not mean you will no longer receive adverts, it only means the adverts you do see will be less relevant to your interests. We will also still use your device’s ad identifier to serve you with ads; for example, we may use this for frequency capping (in other words, to control the maximum number of times you see the same ad from us).

Children

You must be over a certain age to use our Services, depending on where you live. We do not knowingly collect or solicit personal information from or direct or target interest based advertising to anyone under the prescribed ages. If you believe that we might have any information from a child under the prescribed age, please Contact Us immediately. we do not knowingly collect, and do not wish to collect, information about children, unless it is consented by their parents / guardians. In the event that we learn that we have collected personal information from a child under the relevant age set out above, we will delete that information as quickly as possible.

Sharing

In addition to the other disclosures described in this Privacy Policy, we will also share your information:

• where we have your consent to do so (including as set out in this Privacy Policy);
• as reasonably necessary in order to provide the Services to you (for example, by providing your personal information to suppliers we may use to fulfil the Services or to communicate with you);
• if enforced by any government agency, where EduConnectIn or its group companies are obliged to comply with
• where it is necessary to carry out your instructions (for example, to process a payment instruction we must provide your personal information to our payment processors);
• where your data is in an anonymous and aggregated format, meaning you could not be personally identified from it;
• as we reasonably believe is permitted by law or regulation or as is necessary to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you; or to protect the rights, property, or safety of EduConnectIn, our users, or others; and
• if there is a sale of the assets of EduConnectIn or corporate restructuring, or as a result of a change of control of EduConnectIn or one of its group companies, or in preparation of any of these events. Any third party to which EduConnectIn transfers or sells EduConnectIn's assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy.

We may also share your information with our service providers if necessary to enable them to provide services to us.

Security

EduConnectIn takes appropriate security and technical measures to protect your information from unauthorised access, loss and misuse. In addition, we request that our suppliers who process personal information on our behalf take a range of security measures designed to help protect your personal information and maintain an appropriate level of security. However, we cannot guarantee the absolute security of your information online and offline, as the Internet by its nature is not a secure environment and the nature of security risks is constantly evolving. As such you should always take care when sharing your information online.

Consent

Information is used as a legal basis in the following contexts: (i) the collection of data stored on your device by us and our advertising partners, including device information, ad identifiers, IP address, country and region. You consent to this collection when you agree to install our app and you can withdraw your consent to this by uninstalling our app; (ii) the storage of data on your device by us and our advertising partners, including through the use of cookies. By accessing and using our Services, you consent to this storage and you can withdraw your consent by updating your cookie settings; and (iii) the use of your data by us and our partners for targeted advertising purposes (for more information, see Marketing and Advertising section of this Policy). You consent to this collection when you accept this Privacy Policy. Where we ask for your consent to use your data for any other purpose, we will make this clear at the point of collection.

In this Privacy Policy we have explained how you can opt out of certain types of processing that we undertake and where any processing is based on your consent, you can withdraw that consent at any time in the ways described in this Privacy Policy. Nonetheless, if you user our services we will still collect some personal data about you and process it as otherwise described in this Privacy Policy. If you do not wish us to collect any personal data about you at all, you should stop using our Services.

Retention

We will keep your information for as long as your account is active or we consider necessary for the purposes described in our Privacy Policy. We will also retain and use your information for as long as is required in order to comply with our legal obligations.

Location of storage

We store your information on servers that we control. We may also use servers and engage providers in order to process and store your information and to provide services to us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time and we will post the updated Privacy Policy on this page. Please come back to this page every now and then to make sure you are familiar with the latest version. Any new policy will be effective from the date it is published by us.

Contact us

If you have any questions or concerns about any of the matters in relation to this Privacy Policy, including to exercise any of your rights, then there are several way of contacting us:

• via our customer services page at www.SanskritiGifts.com;
• writing to EduConnectIn, a unit of Gift Desires, 5B/25, Malad CHS Ltd, Podar Park, Malad East, Mumbai 400 097, Maharashtra, India.